Senior Sous Chef

Mumbai, India
Posted 4 years ago


Job Position: Senior Sous Chef – Bakery & Confectionery


Work: Mumbai, India
Segment: Culinary
Start Date: Soon as Possible
Permanent/ Fixed Term

Purpose Statement

To provide Rich Graviss Customers with first-class technical service available to the Bakery market in India and to provide up-to-date training to RGPPL Culinary Team, thus enhancing customer satisfaction and help to maintain the leading competitive edge in the industry

Key Accountabilities/ Outcomes

  1. To provide technical service to customers, mainly the Innovator/Leader Segments
    • To conduct product demonstration and cake decoration to customers
    • To give guidance on proper use of Rich’s products
    • To provide on-the-site training to customers on new recipes, new designs
    • To give technical advice on not only topping, but also other bakery products/ingredients
    • To do trouble-shooting for customer technical problems
  2. To provide group training to internal Culinary team and external customers as organized by TAC
    • To provide updated group training to internal tech team on quarterly basis
    • To provide updated group training to external customers as organized by RGPPL
  3. To develop new recipes/new designs/new applications for Rich Products
    • To learn the new industry trends and to give constructive feedback on new recipes/new designs/new applications development
    • To develop new recipes/new designs for each Festival/Holiday/Big Event
    • To understand customer needs and develop new recipes/new designs/new applications for particular customers (total new recipe/ year: 40+ per person)
  4. To participate in seminars/trade shows and VCD shooting, etc.
    • To assist in the preparation and coordination of seminar and product demonstration and to participate in seminars and trade shows
    • To participate in VCD shooting
    • To participate in other activities/events as required by the company
  5. Information Management
    • To provide customer visit reports which helps to evaluate customer performance and opportunities
    • To collect and collate competitor and market information

Knowledge / Skills / Experience

  1. 3 year Diploma in Hotel Management
  2. With rich knowledge and skill in pastry and confectionery, particularly in desserts & cake decoration
  3. With the capability to develop new recipes/new cake designs/new product applications
  4. With initiative in creating his/her own style in cake decoration which is widely recognized by customers as “leading style” in the industry
  5. 2+ yrs prior supervisory experience within a pastry department of a Five Star category establishment.( Jr. Sous Chef/ CDP)
  6. 3+ yrs of high-volume pastry catering experience will be an added advantage
  7. Fully competent in all aspects of baking and pastry
  8. Ability to assist with the implementation of new pastry ideas

Job Features

Job CategoryCulinary
Job LevelSenior Sous Chef

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